❓ What types of loans do you offer?
We offer Auto Loans (new and used), Home Loans, Business Loans, and Personal Loans ranging from $3,000 to $100,000 with flexible repayment terms.
⏱️ How long does the approval process take?
Most applications are reviewed within 24 hours. You'll receive an email notification with your approval decision and next steps.
💰 What is your interest rate?
Our competitive interest rates start at 9.39% APR. The actual rate depends on factors like loan amount, credit score, and repayment tenure.
📋 What documents do I need to apply?
You'll need your Social Security Number, valid ID, proof of income, bank account details, and contact information. Additional documents may be required based on the loan type.
🔒 Is my information secure?
Absolutely! We use bank-level 256-bit SSL encryption to protect all your personal and financial information. Your data is never shared with third parties.
💳 Are there any hidden fees?
No! We believe in transparency. There are no hidden fees, no prepayment penalties, and no application charges. You only pay the agreed-upon monthly installments.
📞 How can I track my application?
After submission, you'll receive a unique Application ID via email. You can use this ID to track your application status by contacting our support team at allen@lightstream-by-truist.com or calling 1-800-555-0199.
💵 When will I receive the loan amount?
Once approved, funds are typically transferred to your bank account within 1-3 business days, depending on your bank's processing time.
🔄 Can I pay off my loan early?
Yes! There are no prepayment penalties. You can pay off your loan early at any time without any additional charges.
👥 Who will handle my application?
A dedicated loan executive will be assigned to your application. You can select your preferred executive during the application process, or one will be automatically assigned to you.